Ticket Exchange
Season Ticket members who can no longer attend the match can now use the Ticket Exchange function to re-sell their tickets.
Ticket Exchange will close 1 business day prior to the match. I.e. for Saturday or Sunday games this will close at 4pm on Friday. For Friday fixtures, Ticket Exchange will close on Thursday at 4pm.
Members can review the terms and conditions for ticket exchange here.
HOW TO SELL YOUR SEASON TICKET ON TICKET EXCHANGE
Step 1: Log into your ticketing account upon which your season ticket is connected to. Click on the Account (person) icon which will appear on the top right hand corner of the website.
You must ensure you are logged into the correct account to be able to see your credit. To check you are in the correct account, please click on the account (person) icon when logged in and ensure that the client reference number here matches the one on your email from us.
*Please note: If you are listing on behalf of another season ticket holder, you must have set up your Network to enable you to Manage Privileges on behalf of another season ticket holder.
Step 2: Once signed in, click the icon in the top right corner of the home screen. In the drop-down menu, under notifications, click ‘Manage Tickets’
Step 3: Select the fixture(s) you are unable to attend. This will only show if the game(s) are eligible for Ticket Exchange
Step 4: Select the seats you wish to list for resale from those available within your network
Step 5: Click ‘Sell on Ticket Exchange’.
Step 6: Click ‘Review Order’ and ensure you have agreed to the terms and conditions.
Step 7: Next, press ‘Complete Purchase’
You will receive an email to confirm your seat has been listed successfully. It will now be visible on the ticketing platform, identified as a resale seat in pink. If your seat(s) sell, you will also receive an email notifying you of this.

